{"id":4333,"date":"2026-09-16T11:29:40","date_gmt":"2026-09-16T09:29:40","guid":{"rendered":"https:\/\/leadtowin.pro\/?p=4333"},"modified":"2026-09-16T11:29:40","modified_gmt":"2026-09-16T09:29:40","slug":"como-combinar-rcs-y-telemarketing","status":"publish","type":"post","link":"https:\/\/leadtowin.pro\/en\/how-to-combine-rcs-and-telemarketing\/","title":{"rendered":"How to combine RCS and telemarketing to improve lead conversion"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4333\" class=\"elementor elementor-4333\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38fdc59 e-flex e-con-boxed e-con e-parent\" data-id=\"38fdc59\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c5473 elementor-widget elementor-widget-text-editor\" data-id=\"e1c5473\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Getting a lead is just the beginning, as the real challenge starts later: <\/span><b>get them to respond, spark their interest, and transform that contact into a real business opportunity.<\/b><span style=\"font-weight: 400\">.<\/span><\/p><p><span style=\"font-weight: 400\">This problem is especially evident in telemarketing campaigns. A company may have thousands of potential contacts, but if the call comes at a bad time, the user doesn&#039;t recognize the company, or they don&#039;t know why they are being contacted, the chances of starting a sales conversation are reduced.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1623775 elementor-widget elementor-widget-text-editor\" data-id=\"1623775\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><i><span style=\"font-weight: 400\">\u201c&quot;What if we could prepare the lead before making the call?&quot;\u201d<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f619236 elementor-widget elementor-widget-text-editor\" data-id=\"f619236\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Here&#039;s a particularly interesting strategy: <\/span><b>combine RCS and telemarketing within the same sales process<\/b><span style=\"font-weight: 400\">.<\/span><\/p><p><span style=\"font-weight: 400\">Throughout this article we will see how to design this strategy step by step, some examples and different ways to use RCS to turn a simple contact into a much more qualified business opportunity.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f143d elementor-widget elementor-widget-heading\" data-id=\"c6f143d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The problem with calling a lead too soon<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03e4e96 elementor-widget elementor-widget-text-editor\" data-id=\"03e4e96\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Let&#039;s imagine that a person has just registered to request information about a new electricity tariff, their data reaches the sales team and, a few minutes later, they receive a call.<\/span><\/p><p><span style=\"font-weight: 400\">It might work.<\/span><\/p><p><span style=\"font-weight: 400\">But many other things can also happen: they&#039;re working, they don&#039;t recognize the phone, they&#039;re not yet familiar with the company, they want to compare alternatives, or they&#039;re simply not ready for a conversation. The lead exists, but <\/span><b>The market timing is not yet right.<\/b><span style=\"font-weight: 400\">.<\/span><\/p><p><span style=\"font-weight: 400\">A combined strategy introduces an intermediate step:<\/span><\/p><p style=\"text-align: center\"><b>Lead \u2192 RCS message \u2192 interaction \u2192 sales call<\/b><\/p><p><span style=\"font-weight: 400\">The message can briefly present the proposal and offer different actions, and it is here that user interaction provides an additional signal about their interest before an agent intervenes.<\/span><\/p><p><span style=\"text-decoration: underline\"><span style=\"font-weight: 400\">The goal is not to replace the call, but to ensure it arrives with more context.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfb7e37 elementor-widget elementor-widget-heading\" data-id=\"cfb7e37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RCS as a preliminary step to telemarketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87bb899 elementor-widget elementor-widget-text-editor\" data-id=\"87bb899\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span style=\"color: #39acff\"><a style=\"color: #39acff\" href=\"https:\/\/leadtowin.pro\/en\/services\/rcs-marketing\/\">RCS<\/a><\/span> (<\/b><b><i>Rich Communication Services<\/i><\/b><b>)<\/b><span style=\"font-weight: 400\"> It expands the possibilities of traditional mobile messaging by incorporating, in compatible services and devices, elements such as images, buttons, suggested replies, multimedia content, and corporate identity.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c18203c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"c18203c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/leadtowin.pro\/en\/services\/rcs-marketing\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More information about RCS campaigns<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c81dec1 elementor-widget elementor-widget-text-editor\" data-id=\"c81dec1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">These features allow for much more action-oriented communications.<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Instead of sending: \u201cWe have an offer for you. We will call you soon.\u201d<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">We can design an experience that allows the user to choose between options such as:<\/span><ul><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>I want to know the offer<\/b><\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>I prefer that you call me<\/b><\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>More information<\/b><\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>I&#039;m not interested now.<\/b><\/span><\/li><\/ul><\/li><\/ul><p><span style=\"font-weight: 400\">From a business perspective, the difference is important because the second scenario not only communicates: <\/span><b>generates information about the lead&#039;s intent<\/b><span style=\"font-weight: 400\">.<\/span><\/p><p><span style=\"font-weight: 400\">Examples of RCS communications:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecc2fa0 e-flex e-con-boxed e-con e-parent\" data-id=\"ecc2fa0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-52cb4a8 e-con-full e-flex e-con e-child\" data-id=\"52cb4a8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88c416f elementor-widget elementor-widget-image\" data-id=\"88c416f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"435\" height=\"658\" src=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/rcs-marketing-ejemplo.jpg\" class=\"attachment-large size-large wp-image-4040\" alt=\"RCS marketing example\" srcset=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/rcs-marketing-ejemplo.jpg 435w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/rcs-marketing-ejemplo-198x300.jpg 198w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/rcs-marketing-ejemplo-8x12.jpg 8w\" sizes=\"(max-width: 435px) 100vw, 435px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66ca8ca e-con-full e-flex e-con e-child\" data-id=\"66ca8ca\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d476cc elementor-widget elementor-widget-image\" data-id=\"4d476cc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"342\" height=\"712\" src=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/ejemplos-rcs-marketing.jpg\" class=\"attachment-large size-large wp-image-4039\" alt=\"RCS marketing examples\" srcset=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/ejemplos-rcs-marketing.jpg 342w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/ejemplos-rcs-marketing-144x300.jpg 144w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/07\/ejemplos-rcs-marketing-6x12.jpg 6w\" sizes=\"(max-width: 342px) 100vw, 342px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9bbcff6 e-flex e-con-boxed e-con e-parent\" data-id=\"9bbcff6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3742280 elementor-widget elementor-widget-heading\" data-id=\"3742280\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The call changes when we know the prior interest.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-022b28c elementor-widget elementor-widget-text-editor\" data-id=\"022b28c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;color: #000000\">Let&#039;s compare two calls:<\/span><\/p><p><span style=\"color: #000000\"><span style=\"font-weight: 400\">In a<\/span><b> traditional campaign<\/b><span style=\"font-weight: 400\">l: \u201cHello, I\u2019m Laura from company X. I\u2019m calling because we have an offer that might interest you\u2026\u201d<\/span><\/span><\/p><p><span style=\"color: #000000\"><span style=\"font-weight: 400\">Now let&#039;s imagine that <\/span><b>The user has previously clicked on RCS <\/b><span style=\"font-weight: 400\">about \u201cI want information about 1 Gb fiber\u201d.<\/span><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>The agent has context and can adapt the conversation<\/b><span style=\"font-weight: 400\">&quot;Hello, Javier. You requested information about our 1 Gb fiber option, and I&#039;m calling you to answer any questions you may have and check the available options.&quot;\u201c<\/span><\/span><\/li><\/ul><p><span style=\"color: #000000\"><span style=\"font-weight: 400\">The difference isn&#039;t just in the message, it&#039;s in <\/span><b>continuity between channels and the % closing<\/b><span style=\"font-weight: 400\">.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-101cded elementor-widget elementor-widget-image\" data-id=\"101cded\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"329\" height=\"750\" src=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos.jpg\" class=\"attachment-large size-large wp-image-4341\" alt=\"\" srcset=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos.jpg 329w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos-132x300.jpg 132w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos-5x12.jpg 5w\" sizes=\"(max-width: 329px) 100vw, 329px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38aa6b7 elementor-widget elementor-widget-heading\" data-id=\"38aa6b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to design an RCS + telemarketing strategy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6fad3 elementor-widget elementor-widget-text-editor\" data-id=\"5b6fad3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">For the combination to work, both channels should not be managed as independent campaigns.,<\/span><b> They need to be part of the same business route.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51e5b24 elementor-widget elementor-widget-heading\" data-id=\"51e5b24\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Start with good segmentation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d91065 elementor-widget elementor-widget-text-editor\" data-id=\"8d91065\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Before sending any message, we must determine who we want to contact.<\/span><\/p><p><span style=\"font-weight: 400\">A <\/span><b>properly normalized and enriched database <\/b><span style=\"font-weight: 400\">It can allow you to create segments using variables relevant to each campaign.<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"color: #000000\"><span style=\"font-weight: 400\">In <\/span><b>B2B <\/b><span style=\"font-weight: 400\">These could be sector of activity, CNAE code, company size or location.<\/span><\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #000000\"><span style=\"font-weight: 400\">In <\/span><b>energy <\/b><span style=\"font-weight: 400\">Certain supply characteristics or customer profiles could be used when such information is legitimately available.<\/span><\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #000000\"><span style=\"font-weight: 400\">In <\/span><b>telecommunications <\/b><span style=\"font-weight: 400\">There may be variables related to customer type, contracted services, or connectivity needs.<\/span><\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f598f4 elementor-widget elementor-widget-heading\" data-id=\"4f598f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Use RCS to present a simple proposal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ca60e5 elementor-widget elementor-widget-text-editor\" data-id=\"8ca60e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;color: #000000\">The first contact should not attempt to explain the entire offer; its main objective is to generate action.<\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">A simple structure could be:<\/span><\/p><p style=\"text-align: center\"><span style=\"color: #000000\"><b>Problem or benefit \u2192 proposal \u2192 call to action<\/b><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">For example:<\/span><\/p><p style=\"text-align: center\"><span style=\"color: #000000\"><i><span style=\"font-weight: 400\">\u201cAre you thinking about improving your business&#039;s connectivity? Discover our fiber optic solutions for businesses.\u201d<\/span><\/i><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">And offer two options:<\/span><\/p><ul><li><span style=\"color: #000000\"><b>View solutions<\/b><\/span><\/li><\/ul><ul><li><span style=\"color: #000000\"><b>I want them to call me<\/b><\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">The fewer unnecessary decisions we introduce, the easier it will be to interpret the user&#039;s intention.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e106127 elementor-widget elementor-widget-heading\" data-id=\"e106127\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Turn every interaction into a trading signal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0dd366 elementor-widget elementor-widget-text-editor\" data-id=\"e0dd366\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Clicking \u201cMore information\u201d does not necessarily express the same intention as clicking \u201cI want them to call me.\u201d Therefore, a simple system can be established to <\/span><b>lead scoring<\/b><span style=\"font-weight: 400\">.<\/span><\/p><p><span style=\"font-weight: 400\">For example:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Request call \u2192 high intent.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check prices \u2192 high intent.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">View information \u2192 average intent.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Open without interacting \u2192 weak signal.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Rejecting communication \u2192 exclusion from the corresponding flow.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Each company should build its lead scoring model using its own historical conversion data.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-832161a elementor-widget elementor-widget-heading\" data-id=\"832161a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Prioritize calls based on intent and timing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd894d8 elementor-widget elementor-widget-text-editor\" data-id=\"dd894d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">One of the biggest mistakes in telemarketing is treating all records as if they had the same value.<\/span><\/p><p><span style=\"font-weight: 400\">If 10 users have just requested information and another 100 have not shown any interaction for days, it may make commercial sense to establish different priorities.<\/span><\/p><p><span style=\"font-weight: 400\">Technology allows the use of<\/span><b> signals for organizing call queues <\/b><span style=\"font-weight: 400\">and help the sales team dedicate their time first to the opportunities with the greatest observable interest (especially in situations with a high volume of leads).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12a58b2 elementor-widget elementor-widget-image\" data-id=\"12a58b2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"481\" src=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos-sectores.jpg\" class=\"attachment-large size-large wp-image-4342\" alt=\"\" srcset=\"https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos-sectores.jpg 700w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos-sectores-300x206.jpg 300w, https:\/\/leadtowin.pro\/wp-content\/uploads\/2026\/09\/rcs-marketing-ejemplos-sectores-18x12.jpg 18w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f12cd1 elementor-widget elementor-widget-heading\" data-id=\"1f12cd1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Give the agent the RCS context<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04a01d3 elementor-widget elementor-widget-text-editor\" data-id=\"04a01d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">The information generated by the campaign should be sent to the CRM or the tool used by the sales team. This way, the agent could know:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">What communication did the lead receive?.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Which product did you inquire about?.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Which button did you select?.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">When did the interaction take place?.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">What information had I previously requested?.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">This way we avoid one of the biggest problems with multichannel strategies: that <\/span><b>Each channel appears to belong to a different company.<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64bbee9 elementor-widget elementor-widget-heading\" data-id=\"64bbee9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RCS can also be used after the call<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a894b5f elementor-widget elementor-widget-text-editor\" data-id=\"a894b5f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">The combination does not always have to follow the order RCS \u2192 call, it can also work the other way around.<\/span><\/p><p><span style=\"font-weight: 400\">Imagine an agent is having a conversation with a potential client who wants to review the proposal before making a decision. Instead of relying solely on the agent to remember everything discussed, the agent can continue the conversation through a suitable digital channel, always within the applicable terms and permissions.<\/span><\/p><p><span style=\"font-weight: 400\">This allows us to think about broader routes:<\/span><\/p><p style=\"text-align: center\"><b>RCS \u2192 call \u2192 additional information \u2192 follow-up \u2192 conversion<\/b><\/p><p><span style=\"font-weight: 400\">Marketing ceases to be a succession of independent impacts and becomes a conversation distributed across different channels.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad6cfab elementor-widget elementor-widget-heading\" data-id=\"ad6cfab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The quality of the database can determine the result<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adc5617 elementor-widget elementor-widget-text-editor\" data-id=\"adc5617\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">RCS can be very advanced and a telemarketing team can be perfectly trained, but both start from the same element: <\/span><b>the data.<\/b><\/p><p><span style=\"font-weight: 400\">A database with incorrect phone numbers, duplicates, outdated information, or poor segmentation reduces the potential of any strategy. Therefore, before launching a campaign, it&#039;s essential to... <\/span><b>It is recommended to work on 3 processes:<\/b><\/p><ul><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>Standardization:<\/b><span style=\"font-weight: 400\"> correct and standardize the records.<\/span><\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>Enrichment:<\/b><span style=\"font-weight: 400\"> incorporate useful variables to better understand and segment contacts when appropriate.<\/span><\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #000000\"><b>Segmentation:<\/b><span style=\"font-weight: 400\"> create specific audiences for each offer, message, and sales journey.<\/span><\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7f48df elementor-widget elementor-widget-heading\" data-id=\"a7f48df\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lead to Win: Data as a starting point for improving conversion\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dca1c7 elementor-widget elementor-widget-text-editor\" data-id=\"8dca1c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">In <\/span><a href=\"https:\/\/leadtowin.pro\/en\/\"><span style=\"color: #39acff\"><b>Lead to Win<\/b><\/span><\/a><span style=\"font-weight: 400\"> We work with companies that need to improve their processes <\/span><b>data collection, segmentation and commercial exploitation.<\/b><\/p><p><span style=\"font-weight: 400\">Our <\/span><b>database services, normalization and enrichment<\/b><span style=\"font-weight: 400\"> They allow you to prepare information to develop more precise campaigns in sectors such as energy, telecommunications, insurance, NGOs and B2B, among others.<\/span><\/p><p><span style=\"font-weight: 400\">If you are considering incorporating RCS, telemarketing, or a strategy that combines both channels, we can help you work on one of the fundamental pieces of the project: <\/span><b>to have a properly segmented database prepared for commercial action<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10d2621 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"10d2621\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/leadtowin.pro\/en\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request more information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Acquiring a lead is just the beginning, as the real challenge starts afterward: getting them to respond, sparking their interest, and transforming that contact into a genuine sales opportunity. This problem is especially evident in telemarketing campaigns. A company may have thousands of potential contacts, but if the call is made at a bad time [\u2026]<\/p>","protected":false},"author":1,"featured_media":4347,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-4333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lead-gen"],"_links":{"self":[{"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/posts\/4333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/comments?post=4333"}],"version-history":[{"count":11,"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/posts\/4333\/revisions"}],"predecessor-version":[{"id":4346,"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/posts\/4333\/revisions\/4346"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/media\/4347"}],"wp:attachment":[{"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/media?parent=4333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/categories?post=4333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leadtowin.pro\/en\/wp-json\/wp\/v2\/tags?post=4333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}